Refund Policy

1. Our Commitment

At ZenoFlow, we want you to be completely satisfied with our automation solutions. If our service does not meet your expectations, we offer a straightforward refund process to ensure your peace of mind.

2. 7-Day Refund Policy

We provide a 7-day money-back guarantee for all our monthly and annual subscription plans. If you are not satisfied with the ZenoFlow platform, you can request a full refund within 7 days of your initial purchase.

Please note: Setup fees for custom AI solutions (e.g., AI Calling Agents or custom enterprise integrations) are non-refundable once the setup process has been initiated.

3. Eligibility Criteria

To be eligible for a refund, the following conditions must be met:

• The request must be made within 7 days of the transaction date.
• Your account must not have violated our Terms of Service (e.g., spamming via WhatsApp).
• You have not used more than 20% of your monthly API call allocation.

4. Refund Process

To request a refund, please email our support team at hello@zenoflow.in with the subject line "Refund Request — [Your Account Name]".

Once your request is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

5. Contact Information

If you have any questions about this Refund Policy, please reach out to us:

• Email: hello@zenoflow.in
• WhatsApp: +91 8551930107